Not Using A Call To Action Button On Facebook? This Update Will Make You Wish You Had

Jul 11, 2017 | Social Media

Facebook’s call-to-action buttons aren’t anything new.

But within the past year, Facebook has expanded the things you can do with these buttons – particularly on pages.

This is huge for wineries who wish to drive more traffic via their Facebook page, whether that’s to your winery’s website or to your tasting room.

If you aren’t using them yet… you should. There’s practically no barrier to entry, and they recently made them even easier to use.

Here’s what they look like in action:

Facebook screenshots of several wineries, with their call-to-action buttons highlighted.

Why You Should Be Using Them

You probably already use Facebook to build your winery’s audience, so it should be obvious why call-to-action buttons are so useful for wineries. If not, here’s why:

They allow you to accomplish pre-set business objectives by reaching your audience in a very simple, frictionless, and highly effective way.

How effective? Here’s an example straight from Facebook’s announcement (emphasis mine):

Over the course of a three-week test, the Sign Up call-to-action button delivered a 2.5x higher conversion rate versus other comparable social placements aimed to drive new user acquisition.” — Brian Kim, Director of Acquisition, Dollar Shave Club

Used properly, you can expect call-to-action buttons to multiply your conversions. Let’s take a look at some of the ways wineries can accomplish this.

What You Can Do With Them

There are a variety of objectives you can choose from, with five top-level objective “folders.”

Facebook's "Add Button" menu

The “Download App or Game” is probably not going to be something you’ll ever need to use for your winery, so you can ignore it.

The “Shop Now” action seen in the screenshot from Cline Cellars above is found under the “Make a Purchase or Donation” objective.

One of the most commonly used objectives is “Get In Touch,” and you can see here some of its actions you can choose from. “Contact Us” is a very useful action for building your winery’s mailing list.

A list of the "Get In Touch" objective actions.

Third Party Integration

Facebook’s call-to-action buttons can hook up to third-party services to enhance the experience. This is important because it keeps the user in the Facebook experience, minimizing the chance of losing them by otherwise taking them out of it. Remember: the less friction, the better your conversions.

Most of the third-party integrations are booking related. For wine bars who can deliver wine & spirits, there is another one of interest: the Start Order action, courtesy of Delivery.com.

Several third party apps and services for the CTA buttons.

How To Use Facebook’s Call To Action Buttons

Facebook’s constantly shaking things up, so this information is subject to change.

  1. Go to your winery’s page and click Add Button
  2. Select a top-level objective
  3. Choose an action
  4. Enter any supplemental information to the action (for example, a phone number for the Call Now action)
  5. Click “Add Button”

That’s it! For a third party service integration tutorial, see the video from Facebook below.

And now, for the cherry on top: you can track how your button is performing.

  1. On desktop, hover over your page’s call-to-action button.
  2. A menu will drop down under the button. Click “View Insights.”
  3. Go to “This Week” on the right side of your Page.
  4. Hover over the box that shows the name of your call-to-action.

For something so simple to use, call-to-action buttons have a pretty robust implementation. They make a very useful addition to any winery’s digital marketing toolbox.

Planning your social media strategy?

We’re happy to help you figure out your plan and streamline your process. Let us know a little about your winery and your goals below and we’ll be in touch.

1 + 13 =